Privacy Policy

1. INTRODUCTION

Welcome to Quizlink AI ("Company," "we," "us," or "our"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, browser extension, and MCP integrations (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. INFORMATION WE COLLECT

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Subscribe to our services
• Upload content to the platform
• Book sessions with educators
• Contact us with inquiries or feedback
• Participate in surveys or promotions

This information may include:

• Name (first and last name)
• Email address
• Username
• Phone number (for educator bookings)
• Password (encrypted)
• Profile picture
• Payment information (processed securely through third-party providers)

2.2 Automatically Collected Information

When you access our Service, we automatically collect certain information, including:

• Device information (type, operating system, browser type and version)
• IP address and general location data (country, region, timezone)
• Usage data (pages visited, time spent, features used)
• Learning progress and quiz performance metrics
• Referral source

2.3 Learning and Performance Data

To provide personalized learning experiences, we collect data about your educational activities:

• Quiz attempts and performance (questions answered, timing, scores)
• Flashcard interactions and self-ratings
• Game progress (educational games like crosswords, match-pairs, and study break games)
• Podcast listening activity
• Course enrollment and completion progress
• Learning streaks and achievements

2.4 User Content

When you upload content to our platform (texts, images, PDFs, YouTube links, website URLs), we process this content to generate quizzes, flashcards, podcasts, and other educational materials. Source materials are processed by our systems to create learning content.

2.5 Browser Extension

If you use our browser extension, it may access page content from websites you visit to enable content extraction for course creation (such as YouTube transcripts). The extension stores authentication tokens locally and communicates with our servers to provide platform features.

3. HOW WE USE YOUR INFORMATION

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our Service
• Create and manage your account
• Process transactions and manage subscriptions
• Generate personalized quizzes, flashcards, podcasts, and learning materials
• Track your learning progress and provide performance analytics
• Power gamification features (achievements, leaderboards, streaks, XP)
• Facilitate educator marketplace and session bookings
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Communicate with you about products, services, and events
• Monitor and analyze usage trends to improve user experience
• Detect, prevent, and address technical issues and fraudulent activity
• Comply with legal obligations

4. SHARING YOUR INFORMATION

4.1 Third-Party Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

• Payment processors (Paystack, Stripe) for subscription and transaction processing
• Cloud hosting and storage providers
• Service providers (such as Google and OpenAI) for content generation
• Authentication providers for secure login
• Email service providers for notifications

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 MCP Integrations

When you use QuizLink through third-party assistants (such as ChatGPT or Claude) via the Model Context Protocol (MCP), your interactions are processed through our servers to generate learning content. Your conversation context is used to create personalized educational materials.

4.3 Legal Requirements

We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., court orders, government requests).

4.4 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or uses of your personal information.

4.5 Aggregated Data

We may share aggregated, anonymized data that does not directly identify you with third parties for research, marketing, or other purposes.

5. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to collect and track information about your activity on our Service. Cookies are small data files stored on your device.

5.1 Types of Cookies We Use

• Essential Cookies: Required for the Service to function properly
• Analytics Cookies: Help us understand how users interact with the Service
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used to deliver relevant advertisements

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Service may not function properly without cookies.

6. DATA RETENTION

We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to:

• Comply with our legal obligations
• Resolve disputes
• Enforce our agreements

Generally, we retain personal data for 24 months following your last interaction with our Service, after which it will be securely deleted or anonymized, unless a longer retention period is required by law.

7. DATA SECURITY

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure authentication mechanisms
• Regular security assessments
• Access controls and employee training

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. YOUR RIGHTS

Depending on your location, you may have certain rights regarding your personal information, including:

• Right to Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request that we limit how we use your data
• Right to Data Portability: Request transfer of your data to another service
• Right to Object: Object to our processing of your personal data
• Right to Withdraw Consent: Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at support@trylink.tech. We will respond to your request within 30 days.

9. CHILDREN'S PRIVACY

Our Service is intended for users who are at least 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Users between 13 and 18 years of age must have parental or guardian consent to use the Service. Parents and guardians should supervise their children's use of the Service.

10. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.

By using our Service, you consent to the transfer of your information to countries outside of your country of residence, including the United States and Nigeria, where our servers and service providers are located.

11. THIRD-PARTY LINKS

Our Service may contain links to third-party websites, services, or content that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes are effective immediately upon posting. Your continued use of the Service after any modifications indicates your acceptance of the updated Privacy Policy.

13. CONTACT US

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Quizlink AI Limited
Email: support@trylink.tech